Do you accept Exchange/Marketplace insurance?
NO, we are NOT contracted with any of the exchanges
How do I know if my physician is on my insurance plan?
You must call your health insurance company to verify your physician is a participating provider
How soon could I get an appointment to be seen?
Usually within two weeks. Emergent appointments will be triaged by medical staff and worked in as needed.
Does your office take walk-in's?
Sorry, we do not, our patients are seen by appointment only. However if a patient calls our office with a problem she may be worked in for care on the same day.
What happens if I am running late?
Staff will check with the back office to see if you can still be seen. If not, your appointment will be rescheduled.
What happens if I do not have my insurance card?
Patients MUST have their current insurance card at the time of visit.
NOTE: Some insurance companies have the option to print a card or information from their web site.
Why do I have to complete paperwork every year?
Our contracts with the insurance carriers requires the office to have a current assignment on file for each visit in order to bill your insurance.
How long does it take to get test results
If your test result is normal you will NOT receive a call. If your test result is not normal you will receive a call within 3-5 days
How do I get my medication refilled?
Due to a large demand, refills are handled via fax request from the pharmacy ONLY. You must call your pharmacy and request the medication then the pharmacy will contact our office. It is NOT necessary to call our office for a refill. Refills have a 24 to 48 hour turnaround time. Refills may be denied if you have not been seen over a year or if the medication has not been previously ordered by the physician.
Do I have access to your Notice of Privacy Practices (NPP)?
Yes, please see links below